The technician is responsible for responding to emergency/ non-emergency calls and provide information as per the established guidelines. They have to take requests from the callers and should collect all the necessary information such as names, telephones. The professionals have to maintain a record of all calls by the communication department. The Dispatch Technician has to ensure the proper functioning of computer terminals.
The Dispatch Technician must document the unnecessary service call. They have to keep the field technicians posted about the work status. The technician has to take into consideration any special project needs. The professional is responsible for maintaining a record of the warehouse as well. The technician has an active role to play in regular stock checks and record information.
The professional must ensure all the receiving and delivery of goods are documented. The Dispatch Technician has to maintain and service the existing products occasionally. They have to keep the interior and exterior displays set for installation as per the instructions are given.
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