Is your spectrum mail won't open? Ensure that you have configured the incoming and outgoing server settings correctly. You may also reset the password if you cannot access your account. Simply go to the login page and tap the 'Forgot Username or Password?' link. Here, you need to enter your username, contact, and account info. Tap 'Next' and choose a password-related option. Then choose the 'Get Password' option and tap 'Continue.' Enter your email address and the code you received for verifying your account.