WhatsApp is the most popular messaging app in India, with over 400 million users. This makes it an ideal platform for businesses to reach their customers. However, to use WhatsApp for business, you need to use the WhatsApp Business API.

The WhatsApp Business API is a set of tools that allow businesses to send and receive messages, create catalogs, and track their interactions with customers. However, you cannot simply sign up for the WhatsApp Business API. You need to go through a Business Solution Provider (BSP).

Several BSPs in India offer the WhatsApp Business API. Some of the most popular BSPs include:

• Twilio: Twilio is a well-known BSP that offers a wide range of features, including SMS, voice, and video.
  Opens in a new window
• Webwers Cloudtech: Webwers Cloudtech is a Cloud based platform that also offers the WhatsApp Business API.
• Interakt: Interakt is a BSP that specializes in WhatsApp. They offer a variety of features, including chatbots and shared inboxes.
• BotSpace: BotSpace is a platform that helps businesses create chatbots for WhatsApp.
• Yellow.ai: Yellow.ai is a conversational AI platform that offers the WhatsApp Business API.

When choosing a BSP, it is important to consider the following factors:

• Features: The BSP you choose should offer the features you need to communicate with your customers.
• Pricing: The pricing of BSPs can vary depending on the features they offer.
• Support: The BSP you choose should offer good customer support.

Once you have chosen a BSP, you can start using the WhatsApp Business API Provider in India to communicate with your customers. The WhatsApp Business API is a powerful tool that can help you improve your customer service and increase your sales.

Here are some of the benefits of using a WhatsApp Business API provider:

• You can send and receive messages to and from customers.
• You can create catalogs to showcase your products and services.
• You can track your interactions with customers.
• You can use chatbots to automate your customer service.

If you are a business in India and you want to use WhatsApp for business, then you should consider using a WhatsApp Business API provider. This will allow you to take advantage of the power of WhatsApp to communicate with your customers and improve your business.

Our More Services Links: Best WhatsApp Business API provider in India | Best IVR Service Provider in India | Virtual Phone Number Service Provider | Bulk SMS Services Provider in India |  Cloud Contact Center Software Solutions in India 

Cloud call center India | IVR solution providers | Best WhatsApp API Provider | Automated outbound calls  | Automated outbound calls and messages | Performance marketing software

https://lexcliq.com/how-to-choose-the-right-cloud-contact-center-solution-for-your-business/